Throwing the Baby Out with the Bath Water

Much is written about change and resistance to change and how to overcome or reduce resistance. How about this: realize that resistance is positive. Employees’ resistance to change in an organization means that they care. Resistance means there is passion, pride and a sense of ownership in the way things are done. I would rather hear negative feedback than none at all. Feedback tells me someone trusts me enough to discuss the subject. Feedback tells me that this organization that is going thru change is important to others. Feedback tells me that people want to be part of the solution instead of part of the problem. If you acknowledge that one simple fact – that people care – you are less likely to lose what’s great about the organization in the process of influencing change.

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